Q.  I am not sure if this service is for me. Is it for anyone or just certain people.

Q.  I am not very computer literate and don't know if I can figure this out. How much do I have to do to make it work. I am intimidated by computers.

Q.  Do I need to be home while this is being done?

Q.  Is this service more expensive than normal repairs?

Q.  I live a couple of hours from your facility. Can I still use this service?

Q.  You mentioned that businesses can buy service packages. Can I buy one too?

Q.  I am on dial up. Can I use this service?